Answers to repeat questions
Prices, stock, shipping costs, and opening hours are answered automatically, so your team can focus on the conversations that matter.
SOLUTIONS · BRANDS
Answer potential buyers before they move on to another store.
autoDM helps brands respond to Instagram comments, story replies, and DMs in seconds, then hands the conversation to your support team when needed.
For marketing and support teams
Shared inbox and handover
On the Growth and Business plans, conversations can be handed to members of your support team and handled together.
Flow Builder with conditions
Build branching flows based on customer answers, starting on the Growth plan.
Many accounts, one team
The Business plan supports 3 Instagram accounts and 5 team members, complete with analytics and data export.
Plan overview
| Plan | Pricing | Contacts per month | Best for |
|---|---|---|---|
| Starter | Rp99.000/month | 1.000 | 1 Instagram account, Comment, Story and Follow to DM |
| Growth | Rp249.000/month | 5.000 | Flow Builder, shared inbox, handover to your support team, no autoDM branding |
| Business | Rp599.000/month | 25.000 | 3 Instagram accounts, 5 team members, analytics and data export |
Every plan comes with a 7-day free trial. Prices may change under the Terms of Service; see the pricing page for the latest details.
Frequently asked questions
Is our customer data safe?
Data is stored in a data center in Jakarta and processed in line with Indonesia's Personal Data Protection Law. The details are in the Privacy Policy and the Data Processing Addendum.
Can we use more than one Instagram account?
Yes, the Business plan supports up to 3 Instagram accounts.
Is there an AI reply feature?
On plans that include AI features, autoDM can draft replies based on the information you provide and hand off to a human when it isn't sure. The terms are in the AI Supplementary Terms.
Try autoDM free for 7 days
No credit card needed. Connect your Instagram Business or Creator account and turn on your first automated DM today.
Try free for 7 days